Here’s more goodness from the Affiliate Summit:

ShareASale’s Director of Client Services Carolyn Tang AKA Catango is one of the most pleasant and knowledgeable individuals in the industry and it was a pleasure to talk to her at the SaS booth, even though there were lots of people there.

As a tradeshow visitor, I’ve got more than my fair share of t-shirts, notepads, pens, paper weights and stationery to last 2.5 lifetimes. I liked how SaS did a little out of the box thinking to provide a photobooth where affiliates took some crazy pics (I’ll post mine later), and thoughtfully gave out baby T-shirts and bears. For affiliates with families or significant others, they’ll likely be seeing the SaS logo on a teddy bear or baby T for some time to come. (a good thing).

Check out the Friday Podcast interview on Affiliate Program Strategies with Carolyn Tang.

It was cool hanging out with top affiliates Colin “Google” McDougall and Ros Gardner over dinner at the Nobu Japanese restaurant at the Hard Rock for the private launch of Jim Lillig’s Offeratti network.

Considering that Colin doesn’t take raw food, it’s a testament to the great food at Nobu that Colin was enjoying the sashimi with the rest of us during the meal. It was also interesting to hear Colin tell his stories about his towed trailer that he rolls out for holidays. And if you’re looking for inspiration as you’re working towards your ideal affiliate lifestyle, Ros has bought a lot of nice toys/trinkets to enjoy the fruits of her labor.

It was great to meet affiliate network Market Leverage‘s marketing manager Dina Riccobono after talking to her over IM and being interviewed for MLTV late last year.

Market Leverage has a proactive outreach and affiliate recruitment program and it’s refreshing to see a network take the intiative in getting to know affiliates. They hosted a dinner at Switch at the Encore hotel, with Market Leverage CEO Mike Jenkins in attendance. It was a great opportunity to talk to affiliate managers Mike Kelly and Jen Fluker to get insight into how affiliate managers operate.

At the dinner, Mike announced the launch of Market Leverage’s greenlinks program, which provides links to video-based affiliate training from the ML website interface.

Here’s an earlier Friday Podcast with Market Leverage CEO Mike Jenkins

Jen Goode, better known as JGoode, headed the Affiliate Summit mentors program and did a great job (I believe there were more than 100 mentees in the program). I also had a picture taken with the penguin and nearly kidnapped him. Ah well, maybe next time.

In the meantime, check out the Friday Podcast with Jen talking about Print-On-Demand product strategies

With Jon Fisher AKA AOJon , founder of the WickedFire affiliate marketing forum. I started making these “gang signs” because a number of the “affiliate gangstas” started making them.

Before the panel discussion on Affiliate Strategies for Traffic Generation and Sales Conversion on the first day of the summit with Miles Baker, Geordie Carswell, Nickycakes.

The session went well with positive feedback submitted by the session attendees.

I’ll likely plan and submit a proposal for another panel in the future.

Nicky was recently interviewed by Tracking202’s Wes Mahler. You can check out the interview here.

Here’s my Friday Podcast interviews:

• Miles Baker
• Geordie Carswell
• Nickycakes

With Team Mystery from VH1’s The Pickup Artist season 2. Pickup artist Mystery AKA Erik Von Markovik – we both share the same birthday btw.) and “Hawaii” and Jason Adams.

Soon a crowd gathered:

It was a pleasure to finally meet Todd Crawford in the flesh:

I was trying to do my best impression of a “Todd Talk” impersonation.

what I found was interesting is that his wife has been keeping a record of all the celebrities he’s been mistaken for. And if you met him in the flesh, you might mistake him for a rockstar.

Check out Todd’s Friday Podcast interview on Affiliate Management

Mike Krongel is founder and CEO of the Copeac affiliate network.

It’s been one of the better performing CPA networks on my sites. If you haven’t yet, check them out.

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That’s it for this update.

More to come.

If you’re an affiliate signed up to multiple networks, you’d receive a constant barrage of daily emails with subject lines like “network exclusives, promote now!”, “Highest payouts!” and “Hot new offers”.

Likewise, I’ve checked out a couple of affiliate marketing forums where networks have sponsored sections of the forums and populated these sections with “These offers are hot!” then proceed to list down payouts and offer caps.

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I don’t know how you feel, but this is pretty much tantamount to email and social network spamming by overzealous affiliate managers.

A good affiliate manager should know when to promote offers and when to back off. And emailing/hounding me when I say I’m busy is one way to get on my really bad side.

The other thing that’s disturbing is how little time many affiliate managers take to understand their affiliates. Granted, each AM might have 500 affiliates under them with just 5-10% of them actively promoting campaigns.

But my thought is this – If you’re already investing a couple of minutes using an instant messenger or making a phone call to the affiliate: what’s the best way to use this time?

Should you:

1) TELL the affiliate about your best converting offer, and the exclusives and the highest payouts. (I doubt an affiliate running a credit repair website might be able to clear many acaiberry lead gen offers for you…)

OR

2) Should you ASK the affiliate what type of offers they’re interested in, and filter your pool of offers down to the most relevant 10-20 and email that information over?

The concept of customer relationship management (CRM) does not apply only to the advertiser-affiliate network relationship because the advertiser is paying for the leads/customers, I’d say that affiliates are equal part “customers” in the equation too.

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Having said that, using Twitter, or a blog to publish an endless stream of breaking news on “offer updates” is just another way of doing what everyone else is doing.

Here are a couple of ways to disrupt the “traditional” way of affiliate management, and stepping the standards up a notch:

Engage with affiliates: This is more than just sending me a Christmas card (even if I live halfway around the world), it’s engaging and understanding your affiliates’ requirements.

Geordie Carswell, back when he was CEO of affiliate network Revenuewire, would be available over AIM to give PPC campaign tips and promotion ideas. Likewise, Mike Krongel, CEO of Intermark Media which owns the Copeac network would be available too.

These days, Ralph Ruckman AKA “Ruck” is active on the Wickedfire forum and actively posts on the Convert2Media blog and gives out promotion ideas on the C2M affiliate forum with clear, actionable ideas to promote the offers on his network. Not to mention that his partner and co-founder Steve Howe practically lives on AIM.

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Building A Goodwill Virus: I hadn’t heard of Market Leverage till meeting some of their team at the Affiliate Summit last year. Since then, they’re proactively got my mailing address from my domain whois information and sent me a schwag bag earlier this year (and included some gifts for my daughter too).

Likewise, they’ve been following on their promotion efforts by organizing a series of contests on the popular blogs and rollout their “Cashinator” money grabbing machine thingie at events they’re taking part in. While these items and cash won’t be significant for successful affiliates, it does demonstrate that affiliates are a priority for the network and building credibility and a reputation among the affiliate community are some of its goals.

Also, having a regular video broadcast does help build the reputation of the affiliate network (or merchant). Market Leverage has it’s Market Leverage TV weekly broadcast, while Buy.com has it’s Buy.tv broadcasts.

If anything these intiatives demonstrates the networks or merchant’s investment in long-term projects which will ultimately bear fruit from its core of affiliates.

Taking some of lessons to mind when attending an event like Affiliate Summit will help any network get more mileage out of their participation in the event.

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Related podcasts:

• Mike Jenkins, founder Market Leverage
• Geordie Carswell, former CEO Revenuewire
• Dina Riccobono, Market Leverage marketing manager