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Posts Tagged ‘domain registration’

Frak GoDaddy: How to Win Enemies and Irritate People

If you think choosing commodity services such as domain names, webhosting, email service providers is a matter of choosing the best prices and features, you could not be more wrong. A recent experiences has shown just how much the support factor matters when it comes to your online business.

I have a fairly extensive portfolio of domain names, some of which I use for my websites, with the majority of domains kept in storage till I’ve time to develop them.

This past week, I got a message from one of my domain registrars GoDaddy that one of my domains had expired. Since it’s a pretty high value (though unused) domain related to the dietary supplements niche, I decided to renew it.

At the domain renewal screen, I see:

godaddy nonsense

So in addition to the $10.89 renewal fee for a year, GoDaddy wants to charge a “Registry Redemption Fee”.

This “redemption fee” is going to cost me $90.

What?

I have to pay the equivalent of 9 year’s registration to get my domain back?

And it’s not likely that GoDaddy will budge on their policy.

I like GoDaddy’s support of female race driver Danica Patrick. I sometimes even like (more…)